Jimbo is ALWAYS the consummate professional - tells me exactly whats wrong, how long he anticipates it will take to fix, follows up with updated information, and delivers a repaired vehicle as quickly as possible. I cannot bath enough about the quality of the service I get from him, and his Mom at the service desk - one of the few places still left where customer service still matters. I will always support Dales because of these two employees professionalism (Employee: Jimbo Clifford)